While all bathtub manufacturers and distributors, give only one year warranty against manufacturer defects, we are confident in our ECO-Casting bathtub restoration technology and proud to back each project with a 10 YEARS WARRANTY AGAINST PEELING.
Unlike any other bathtub refinishing companies, our warranty covers first and foremost peeling and adhesion failure with no standard maintenance exceptions! Our primary commitment is to a surface that is free of any peeling and adhesion issues!
Our promise is explicit:
IF IT PEELS, YOU ARE COVERED!
Warranty Terms:
Usage of paint strippers & solvents
Paint strippers, solvents, hair dye, essential oils, etc. might be strong enough to damage, burn, de-gloss, or stain the refinished surface. Such damage is not covered by the guarantee although in most cases can be repaired by us for a charge.
Accidental or neglect damages
The ECO-Casting surface is considerably resistant but yet not bullet-proof. Therefore, any damages like chips, scratches, holes, etc. caused by falling objects, sharp objects, etc. are not covered by the warranty. Dripping faucet which is left unfixed for a very long time might cause deformation which is not covered by the warranty.
We can repair these conditions for a charge.
Improper use of shower stickers and anti-skid solutions
We encourage our clients to use bath mats! and strongly recommend removing and drying them frequently rather than using them as a permanent fixture. Failing to remove the mat, might cause uneven wear & tear and staining of the surface under the mat due to constant standing water and mineral deposits. Although these damages aren’t covered by the warranty, we can definitely repair them for a charge. Bath stickers are prone to uneven wear and attempting to remove them might cause damage.
Caulking
In cases where caulking application is part of the project, we give 1-year standard warranty. In cases of water infiltration in the walls surrounding the resurfaced fixture, any premature caulking failure is not covered by the warranty. We will be willing to come and redo the caulking after solving the water infiltration issues.
Warranty transfer
You can definitely transfer your ECO-Casting warranty to a new owner. In order to complete the transfer, you must transfer a valid invoice and call us for confirmation or transfer.
Maintenance
In order to avoid damages and issues please follow the maintenance guide detailed on our website. following the excellent care guide will ensure over 20 years of life span.
